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Embedded via <div id="support-widget"></div> — desktower widget, styled as Acme (end-user Maria sees only her own tickets)
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Everything above inside the framed panel is the desktower widget. It renders with Acme's green accent, shows only Maria's own tickets, and talks to the desktower API using a short-lived token minted by Acme's backend — Acme never handles ticket storage or the AI answers.